Christmas Shipping Information 2021

UPDATE [23/12/21]: AS WE ENTER THE CHRISTMAS/NY PERIOD, THINGS WILL GET AWKWARD IN TERMS OF BOTH PREVIOUSLY DISPATCHED ITEMS (THAT ARE STILL CAUGHT IN THE POSTAL NETWORK) ALONGSIDE ANY NEW ORDERS PLACED. PLEASE BE AWARE THAT NORMAL PRODUCTION AND DELIVERY TIMES WILL NOT BE MET OVER THIS PERIOD AND ORDER WITH CAUTION UNLESS YOU’RE HAPPY WAITING A BIT LONGER THAN USUAL.

WE WILL REMAIN OPEN FOR CUSTOMER SUPPORT THROUGHOUT THE CHRISTMAS PERIOD AND ALWAYS AIM TO RESPOND TO EMAILS WITHIN 24 BUSINESS HOURS. HOWEVER, BOTH CLOTHING AND POSTER PRODUCTION WILL SEE SHORT BREAKS FROM CHRISTMAS UNTIL NEW YEAR (WEEK COMMENCING 27TH) WHICH WILL RESULT IN MUCH SLOWER TURNAROUNDS FOR ORDERS PLACED DURING THIS PERIOD.

THANK YOU FOR AN AWESOME YEAR. PLEASE RESPECT US IN ANY QUERIES YOU HAVE BUT NEVER HESITATE TO DROP US A LINE OR QUESTION, WE ALWAYS JUST WANT TO GET YOU SORTED AND ANY POTENTIAL MISTAKES FIXED!

Okay so, it’s December and all the BFCM chaos is over, it’s time to get serious. If you are ordering stuff from our website with the intention of giving it as a Christmas gift, please place said order as early as you possibly can. We never guarantee delivery by any date and hopefully that’s made very clear across our site but please, please, please, don’t wait until the last minute. There’s not going to be anymore sales, special deals or benefits to waiting, you’ll only risk taking the L the longer you wait.

That being said, we still have a specific date that is simply there as guidance where, if ordered after, it’s more unlikely that your order will arrive in time. We will state the dates below for all the different categories of items we sell but we can’t stress enough, these are just guides and nothing is guaranteed.

• Our official advised cut off date for print t-shirt delivery in time for Christmas is DECEMBER 10th.
• Our official advised cut off date for print hoodie/sweatshirt delivery in time for Christmas is DECEMBER 9th.
• Our official advised cut off date for poster delivery in time for Christmas is DECEMBER 16th.
  
• Our official advised cut off date for embroidery delivery in time for Christmas is DECEMBER 5th.
  
• All international orders placed this month are UNLIKELY TO ARRIVE IN TIME due to ongoing international delays.

One final time for the people in the back, the above dates are NOT GUARANTEES. Of course it’s totally possible (and somewhat likely in the case of single t-shirt orders) that orders placed after this date will arrive in time but, it’s simply not worth the risk my dudes.

We won’t take kindly to order notes along the lines of “please delivery before Christmas” nor will we appreciate emails asking why an order hasn’t arrived yet if you’ve left it late. We price our items affordably (+ totally free domestic shipping) with near non-existent margins on most products and the massive majority of our customers understand, appreciate and respect this, our business model and our production + shipping times. Don’t be a grinch, be kind to us if you have any issues or questions, we’re humans too and sometimes mistakes happen.

On that, our policy for items that are lost in transit by the courier is that we will not issue refunds and will instead, reprint + resend the item free of charge. This is not free of charge to us and 90% of the time leaves us in a massive deficit – again, please be understanding if this situation occurs with your order and allow us to rectify an issue that wasn’t our fault. It sucks when things get lost but there’s nothing we can do about it apart from fix it.

Finally, sorry for the sass, Christmas tends to bring a lot of new faces to the store and sometimes you have to be firm (and repetitive) to get the message across. We truly love each and every one of you that buys from us but are very overwhelmed with work at the moment and are dealing with a lot less income due to inventory + shipping costs rising against us. If everyone works together and plays by the advice, things should be as smooth as… I don’t think you’re allowed to say that anymore, don’t cancel us, please!

But fr, enjoy the holiday season, thank you for another outstanding year and here’s to another year of fresh deals, fresh clothes and fresh people xox